California Department of Health Care Services
ALTERNATIVE FORMAT SELECTION
Welcome to the Alternative Format Selection application system.

The Medi-Cal Program offers alternate formats for beneficiaries so that you may remain informed about our Medi-Cal services. If you cannot read standard print, you can use this website to request DHCS to communicate with you in an alternative format, as noted below.

If you want to get Medi-Cal information in another format
You can request Large print, Audio CD, Data CD or Braille on this website. Follow the steps below to get information in the format you need.

If you wish to request a certain format not listed here or if you are not able to use this website, please contact the help line at 1-833-284-0040.

If you are in a Medi-Cal managed care health plan
Follow these steps:
  • Call your Medi-Cal managed care health plan’s member services.
  • Their phone number is on your health plan ID card.
  • Tell them the alternative format you need.
  • Or you may answer the question below and click "Continue" to begin the selection and submission process.
If you are in Regular Medi-Cal (Fee-For-Service)
Answer the question below and click "Continue" to begin the selection and submission process.
DHCS uses CAPTCHA to protect this website from bots and spams. CAPTCHA is a program or system intended to distinguish human from machine input. Thank you for your assistance.
Please answer the question below and then press [Continue]